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Lays

www.lays.com
What is your customer experience with Lays?

Lays Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Lays has 2.2 star rating based on 212 customer reviews. Consumers are mostly dissatisfied.

  • 50% of users would likely recommend Lays to a friend or colleague.

  • Rating Distribution
  • Pros: Great product, Only brand i buy, Good potato chip.
    Cons: Poor delivery service to shopkeeper, Poor delivery service, Flavor and taste and smell.

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Media from reviews

Lays - Complaint
Lays distributor is not taking expired return productsLays distributor is not taking expired return products - Image 2I got a smart phone form lays but untill didn't receiv.Lays - Salesman problemLays - The product is not same as presented in packagingLays - Stock not transferred
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Show reviews that mention
chips shop distributor packet complaint number service problem bag response
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Dipon T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Please make a phone call to me, I'll give you a thousand reason for my review!!

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I don't get your items regularly. It's been a month or more, and I'm unable to sell your products. Kindly do something.

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Preferred solution: I don't get any Of your products regularly, I raised a complain few day's back But Your team Was unable to Resolve it

Elisha C Fkd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint

Lays - Complaint

Ive found a hair in my barbecue lays crisp that cost me £2.50 not happy they cost so much was enjoying them until I found this hair then this made me sick then has put me off them I would like this looking into with the factory because I dont want no one else to be made to feel like this so unsatisfied with this product hope this matter is resolved and no one else is upset like this thankyou

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Loss:
$3
Pros:
  • Delicious flavour
Cons:
  • Hair found in my crisp

Preferred solution: Full refund

User's recommendation: Won’t be buying again

Zeeshan S Fzw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I got a smart phone form lays but untill didn't receiv.

I got a smart phone form lays but untill didn't receiv.

I won a smartphone from Lays in reference to 0331444****. Ansa Zeeshan.

It's been 3 weeks.

Please check and reply to us. Thanks.

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Preferred solution: Deliver product or service ordered

Amaris Uoe
map-marker Los Angeles, California

Lays company 9/10

Really good brand but Im sorry because talkis and Doritos are better. But best flavor is salt and vinegar. I recommend that flavor trust trust.

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User's recommendation: Buy lays more often!

Robson C Sie

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My bag of air has chips in it

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I feel mad because when I opened my bag of air, it had chips that took up 10 percent of the bag. I'm here to report what I saw in my bag.

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Pros:
  • Air
Cons:
  • Chips

Preferred solution: Price reduction

Shan S Fiq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Johannesburg, Gauteng

Complan

Sir joy drew ke traf sa mobile nikla tha jo abi tk ni Mila 6 days ho gy ha Kia issu ha call center sa call b ie the

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Shabbir H Wrj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stock not transferred

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Lays - Stock not transferred

Stock not transferred and not displayed on racks. Canola rack not received. Please help me with good revenue.

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Preferred solution: Full refund

Elizabeth F Rym

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stale chips

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We bought the family-sized bag of Lays chips and the expiry date was Dec. 3, 2024, but they were stale and there were lots of broken chips. Needless to say, we were disappointed and decided to let you know.

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Pros:
  • We love lays products
Cons:
  • Stale and broken chips

Preferred solution: Full refund

Muhammad Awais

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Johannesburg, Gauteng

Lays reward winning mobile not receive

Updated by user Nov 01, 2024

Well and not well mid in that

Original review Oct 31, 2024

My mobile send me in easy way .I win mobile through lays code scanner .my name is also show on the lays winner list but my mobile is not receive on the address that I asked to you.

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Muhammad S Gyc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Karachi, Sindh

Unresolved issue of a promotion.

I need a specific response please you didn't resolve my issue of lays mobile bonus entry winners please give me satisfactory newer please

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Anonymous
map-marker Wilson, North Carolina

Disappointed in product

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Lays - Disappointed in product

I ordered the snack box of chips from lays and half of the box was smashed and in return the chips on that side were smashed. Called customer service and she took my information down and said someone would get back to me.

The packaging is horrible it's plain cardboard box it needs to be in something a bit sturdier you have ups delivery them I mean I knew they were going to come this way I should have canceled them. And just bought utz like normal.

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User's recommendation: It's nice to be able to pick and choose your chips but they will probably come in *** box

Anonymous
map-marker Wilson, North Carolina

Bad the packaging was horrible

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Lays - Bad the packaging was horrible

Bought a snack box thought it would be better then the store and your able to pick your own and well the box came smashed and the chips on that side were crushed. They need to do better with the packaging.

It comes in simple cardboard box. I guess I need to switch back to utz I haven't had a problem with any of their chips.

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Anonymous
map-marker Pune, Maharashtra

Lays distributor is not taking expired return products

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Lays distributor is not taking expired return products
Lays distributor is not taking expired return products - Image 2

26 /10 /24 ko product expire hua hai toh vo expire product le hi nhi raha product me air hai mtlb packet me return policy hone ke baad bhi kuch 30 packets alag alag mrp ke I told him take half half na then he is showing attitude he is saying I will not take it you can call anyone and aisa toh hai nhi ki hamesha expire product dete hi rehta hai ye toh first time product expire hogya itna you pls tell him in your language and I want to ask that kya aise koi policy hai company ki 30 40 pcs order dena hai every time ek hi varieties ka usko order 15 ya 20 pcs ka diya toh vo extra daalke jaata hai pls call your ASM manager I need to talk to him

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Amber C Kiy

Reason for review is waves.Cuban sandwich chips should be all year round not only seasonal

Lays wave, Cuban chit's should be all season. It's on point.

Besides original lay's potato chit's the best did a good job with With this.

Flavor they go great with with all sandwiches, soups and snack. I think they should stay out all year round.Happy

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Cons:
  • More air in the bag than chips

User's recommendation: Try them, you will love them.

Krisa Xra

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Amritsar, Punjab Province

Salesman problem

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Lays - Salesman problem
Contains 1 confidential file for company representatives

Salesman problem company lays not Available salesman not visited

My shop salesman Green lays blue lays yellow Lays uncle chips. red lays orange lays Chilli leman lays sizilng hot lays. Puffclcorn

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User's recommendation: Sadi eh sifarish a ki ona nu lays di har ek Atam Available mele

Zainab m Unb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rajanpur, Punjab

My name is in lucky draw

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Contains 1 confidential file for company representatives

Aslam Alikum sir/ma'am

Actually I have to receive a call from joywithlays company. I received it but my call by mistaken distract and cut out.

And my name is in winner list I just want to tell you that please. Contect me on my number for my prize .

My number is +923096****18

Thank you.

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User's recommendation: Zainab Malik

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